Stratex.digital offering risk-free services for logo design. To provide maximum customer satisfaction we have listed down terms and policies by which you can claim your money back 100%.

How we will transfer money to your account? When we initiate and agreed on a money back agreement, Our finance will initiate the process which takes at least 6 to 8 working days to refund in your credit or PayPal account.

1) Logo Design Services (Category)
Refund policy will not be effective if any of the following events occur,

If you have purchased our promotional packages or discounted offers then you will not be allowed to claim 100% money back.
If you already approved our logo design concept then you will not be allowed to claim the money.
If you hire another company at the same time when we are working on your logo design then you will not be entitled to claim a refund.
If you have approved more than 3 drafts of your logo package then you will not be entitled to request a refund.
If the logo project canceled for an irrelevant reason by Stratex.digital
If you have purchased any custom logo packages and unable to communicate with us within 6 weeks.
If there is any misbehave or misconduct in communication with the project manager. The company will not give you a 100% refund.
If you are not falling in any of the above events then you are entitled to claim a money back guarantee offer.

If you still have any questions feel free to ask!

Click here to submit your question. Our team will get back to you within 24 hours.

Legal Rights Agreement
All logo and artwork designs created by stratex digital for specific client belongs to him/her. We “stratex digital” will not keep any rights of logo design created for a client.
We “stratex digital” will not take any responsibility for logo and trademark registration created for our clients. A client has all rights to register their logo and trademark created/produced by stratex digital
If in case, Client payment rejected by their merchant or bank then all designs which stratex digital created will immediately become the asset stratex digital until payment issues get resolved.
stratex digital will remain the owner of logo designs until the client paid the whole amount of the package he has purchased.
(Rare Event) If accidentally, Designs created by stratex digital looks identical of any other companies logo then stratex digital will provide a completely new set of logo design to their client without any charges.
Once files are delivered to the client, stratex digital will have no ownership rights of the logo design of every single client.
stratex digital will remain rights to display logo design on its website for promotional usage.
2) Website Design Services (Category)
The client can claim the funds 100% money back within 24 hours once they deposit to stratex.digital
Money back 100% will only process if our team haven’t started any work on the client project
If our client provided all information to start a design project and then they ask for money back then they will be entitled to receive 75% of the total amount.
100% Money back guarantee will not be applicable once the design work is completed & delivered to our client.
stratex.digital keeps the right to accept projects or reject them. We request our clients to brief us before they make a purchase. If they make a purchase without communication prior to us then they will not eligible to receive a 100% payment claim.